BigRog
House Bee

Offline
Posts: 111
Location: Richmond, Virginia
|
 |
« on: September 13, 2005, 08:34:56 PM » |
|
How to talk to a human when calling an automated phone system
--------------------------------------------------------------------------------
Astoria Federal Savings web 800-ASTORIA When you hear the womans voice press zero. Will transfer right away to a human. Bank of America web 800-900-9000 Hit zero twice, after menu choices play Bank One web 877-226-5663 Press 0 thru the options to get a live person Chase web 800-CHASE24 Hit five, pause, then hit one, four, star, zero CIBC web 800-465-2422 Enter card# and pin, then press 0 CitiBank web 800-374-9700 Zero Commerce Bank web 800-YES-2000 touch "0" anytime after the computer answers MBNA web 800-421-2110 press "0" twice when menu begins Sovereign Bank web 800-SOV-BANK personal banking: 1 for english 1 for personal banking 3 then enter social number then # then passcode then # then hit 0 (between 1 and 3 times) Sun Trust Banks web 404-588-7815 Yes US Bank web 800-USBANKS Press 0 twice Wachovia web 800-922-1800 accounts personal banking Washington Mutual web 800-756-8000 At any time after the announcement(s) start press 'O'. Wells Fargo web 800-869-3557 Zero cell 8 Companies
AT&T Wireless web 800-888-7600 No easy escape Cellular One web 888-910-9191 press 4, say "agent", then # Cingular web 800-331-0500 For faster service, press the option that you are looking to close your account, You get the same ppl but an immediate answer Cricket web 800-274-2538 Press 3, 1, then 3 again. Nextel web 800-639-6111 Press "0" five times Sprint PCS web 888-788-5001 Zero twice, then say "agent" T-Mobile web 800-937-8997 Enter your phone number Verizon Wireless web 800-922-0204 dial # then double zero credit 5 Companies
American Express web 800-528-4800 Hit zero, pound, three times over (ignore prompts that it's an invalid entry) Discover web 800-347-2683 Yes MasterCard web 800-MC-ASSIST Hit zero three times (once on each menu) MBNA web 800-421-2110 press "0" twice when menu starts Visa web 800-847-2911 Hit zero three times (ignore prompts saying that it's an invalid entry) insurance 3 Companies
Aetna web 800-537-9384 2, then say "operator" (check this) Aetna web 800-680-3566 Hit * then zero anytime CIGNA web 800-516-2898 REGARDING A BILL pc 12 Companies
AOL web 888-346-3704 0 Apple web 800-275-2273 Zero three times; if virtual rep answers, say "operator" Compaq web 800-652-6672 No easy escape Dell web 888-560-8324 Hit zero twice Dell Customer Service web 800-624-9897 option 1, xt 7266966, option 1, option 4, option 4 Earthlink web 888-earthlink "0" sometimes works! Epson web 800-922-8911 yes Gateway web 800-846-2301 Hit zero, pound HP web 800-474-6836 Say "agent" HP web 888-560-8324 Hit zero twice IBM web 800-IBM-4YOU You go into a hold queue immediately Symantec web 800-441-7234 Subscription Services retail 9 Companies
Amazon.com web 800-201-7575 Direct to human Best Buy web 800-365-0292 sales Best Buy web any local store wait for extension prompt (sometimes must press 4), then ext. 2021 Eckerd web 800-eckerd press 0 for pharmacy, 8* for manager KMart web Local Press 0 Lowes Home Centers web All local numbers hit 0 for customer service or #450 for commercial sales Target web Local call Press "0" during greeting. Wal-Mart web 800-546-1897 press 0 Walgreens web local pharmacies press 0 to speak to a pharmacy employee shipping 3 Companies
FedEx web 888-GO-FEDEX hit 0 during msg. FedEx web 888-GO-FEDEX say "REP" during the message UPS web 800-pick-ups yes telco 4 Companies
AT&T web 800-222-0300 .. BellSouth web 877.678.2355 Press "*" then "0" SBC web 800-585-7928 Again, an (intelligent, this time) IVR wants YOUR phone number first. Verizon On Line web 800 567 6789 Say "I don't know it" then "technician" travel 9 Companies
American Airlines web 800-433-7300 Press zero twice, then say "agent" Amtrak web 800-872-7245 Zero or say "agent" Continental web 800-523-3273 Three Delta 800-221-1212 Zero then say "operator" Delta web 800-221-1212 say "agent" four times - every time it asks for a response from you Kayak.com web 203 899-3120 0 Northwest web 800-225-2525 Star, zero, after initial greeting Southwest web 800-435-9792 Calls answered by operator; during busy times you might have to hold United web 800-864-8331 Say nothing (but you have to listen through lots of menus) US Airways web 800-428-4322 Hit four after initial greeting, then hit one to connect. tv 2 Companies
Comcast web 800-266-2278 Customer service, but an IVR wants your number first. Dish Network web 800-333-3474 press "0" during menu utilities 1 Company
BG&E Power Company web 410-685-0123 For power outage in your area
|