I have read a few articles and had some discussions with folks about 'ethical' business practices, particularly where competition is concerned. Monopolistic practices, etc..
Now me, I am an idealist I guess. I don't run my business to compete with anyone else. There are other bee product and equipment stores within a 100 mile radius of me ( 3 that I know of) but I at least am not concerned with removing or eliminating so called 'competitors. If I want people to do business with me, I put out the best product, prices and service I can and let word of mouth carry the message for me. That's kind of how I was raised I guess.
To me, wanting to eliminate one's competition shows that someone doesn't care about putting their best foot forward and instead would rather leave customers with no choice but to buy the low quality or less than best items their store wants to sell.
It's all about control and money for them, forget about being a good business and member of the community.
Now, I must also say that I am not a practitioner of "the customer is always right" mentality. I believe their are people out there who have learned to 'game the system' (that seems to be the buzzword nowadays) and instead of being willing to pay a fair price, they try to get something greatly reduced or free by being noisy and threatening with legal action.
I don't play the 'game' and I have my employees (read family) back at all times. I also am one to make sure that everyone who works for me is doing things exactly as I educated them to do so that everyone is on the same page on what to do.
As long as I am convinced that my people have done what I set them to do, I will not take the customers word over theirs.
If I do find that my people have gone astray, I will be the first one to land on them with both feet.
I must admit to having been upper store management for a few national retail chains like Rent A Center and Blockbuster Video and others and I practiced the same approach there, but their corporate culture does play the game and I soon found I don' t belong in those environments.
I beleive in fair trade and fair play. I am not in business to keep others out of business. I am in business to try to make a living and do the best I can at something I love to do.
again idealistic, but we have to stand on our principles right?
Sometimes though, I feel like I am a lonesome old bear out in the wilderness with this mindset of mine and that the rest of the world has bought into these ( what I feel are) unethical and low character ways of doing business.
Am I that far out on this?