...it's also worth mentioning that like everyone else, truck drivers are people. some are nice, some are not...but they are all human. we get deliveries from the same company (usually the same driver). we always tip (hey, $10 will buy a sandwich and a drink...sometimes a jar of honey), and occasionally take the driver out to breakfast. these drivers know us, have our cell phone numbers, and call us before delivery (this kind of instruction doesn't always make it onto the paperwork). a driver you can rely on is part of what makes your business run smoothly.
everything is personal.