Lifeline Assistance is part of a program that was created by the government to provide discounted or free telephone service to income-eligible consumers. To help bring you this important benefit, SafeLink Wireless is proud to offer Lifeline Service. Through our Lifeline Service you will receive FREE cellular service, a FREE cell phone, and FREE Minutes every month! SafeLink Wireless Service does not cost anything – there are no contracts, no recurring fees and no monthly charges.
Any Minutes you do not use will roll-over. Features such as caller ID, call waiting and voicemail are all also included with your service. If you need additional Minutes, you can buy TracFone Airtime Cards at any TracFone retailer Walmart, Walgreens, Family Dollar, etc). SafeLink Airtime Cards will be available soon.
Your exact benefits, including the number of free Minutes you will receive, depend on the state you live in. Please enter your ZIP code to get the details for your state.
How to Qualify
The process to qualify for Lifeline Service depends on the State you live in. In general, you may qualify if...
1.You already participate in other State or Federal assistance program such as Federal Public Housing Assistance, Food Stamps and Medicaid.
2.Your total household income is at or below 135% of the poverty guidelines set by your State and/or the Federal Government.
3.No one in your household currently receives Lifeline Service through another phone carrier.
4.You have a valid United States Postal Address. In order for us to ship you your free phone you must live at a residence that can receive mail from the US Post Office. Sorry, but P.O. Boxes cannot be accepted.
In addition to meeting the guidelines above you will also be required to provide proof of your participation in an assistance program, or proof of your income level.
Verify Continued Lifeline Eligibility through SafeLink Wireless
Enter your last name, date of birth (DOB), SafeLink Wireless Phone Number and state of residence.
The security of your personal information is important to us. In all the pages in our website, including the ones where you enter sensitive information (such as your date of birth), we encrypt that information using secure socket layer (SSL) technology.
Frequently Asked Questions
Lifeline ServiceSafeLink Wireless is proud to offer Lifeline Service, which is a program that enables qualifying customers to receive discounts on monthly telephone service. In our version of the program, you will receive free cellular service, a free SafeLink Wireless cell phone and the assurance that you will get no bills and no contracts EVER!
Program OverviewSafeLink Wireless offers qualifying customers FREE cellular service. This service is currently available in Alabama, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin. Soon, SafeLink Wireless service will be offered in the following states:
SafeLink Wireless Service is coming soon to...
Nevada New Mexico
North Dakota Oklahoma
Oregon Puerto Rico
Rhode Island South Carolina
South Dakota Texas
Currently, benefits vary by ZIP code. To determine your ZIP-specific Lifeline offer, please enter your home ZIP code here.
Please contact our SafeLink Wireless information line at:
Monday through Saturday, 8a.m. to 10p.m. and Sunday 8a.m. to 7p.m, Eastern Standard Time