your reps have been on holiday
. if you get no response, use snail mail. someone actually has to handle the thing that way. no hitting the delete button.
did your bees freeze?
i just watched Transformers
. if your truck spontaneously begins to play country music, i suggest you abandon it with all haste until you can determine it's intent.
also watch for mysterious appearance of gun racks, slaughter grills, and NRA stickers. the appearance of a front end winch is not a bad thing.
If you notice the appearance of a front end wench, then it is a bad thing and you will soon be injured badly by your wife.